Your path to
pain relief

1. Click on the Getting Started button and enter your personal information to create an account. We will check if your costs are covered by your employer or health care plan.
2. Answer all questions of the questionnaire. These help us to customize the Kaia therapy to your needs.
3. Once you have answered all questions, we will send you the link to download the Kaia Health app. You can access your program by entering your account credentials, created in step 1.

The Kaia Health app delivers different tools, renewed daily, designed to teach you how to self-manage pain based on multimodal therapy. The Kaia Health app will present you with a holistic plan that includes daily movement exercises, relaxation exercises and knowledge modules that you can carry out anywhere and anytime. Your personal Kaia daily training program takes about 10-25 minutes depending on the number of courses you’re enrolled in.

Any smartphone or tablet device operating on the following systems will work with the Kaia Health app:
– iOS: At least version 12.0
– Android™: At least version 5.1.0

There are no hidden costs with the Kaia Health app. When you are accessing your Kaia benefit via your employer’s health plan, it is completely free.

The Kaia Health app offers several advantages to assist you on your wellness journey:

• Based on a holistic approach recommended by physicians: The Kaia Health app is based on a holistic approach to pain called multimodal rehabilitation (MMR). MMR is holistic because it addresses not only the biological aspects of pain, but the psychological and social ones, too.
• Creates an individualized training program: The Kaia Health app uses your feedback and input to help create a training plan just for you that adapts to your needs. You can adjust the challenge level of the physical exercises yourself by rating them in the Kaia Health app. You can also customize the length of each workout by choosing how many rounds of exercises you want to do. This makes it easy to fit your Kaia Health app training into your daily schedule.
• Designed for everyday use: We know that life gets busy. That’s why we designed the exercises in the Kaia Health app to be short and bite-sized. That way, it’s easy to fit your Kaia Health app exercises into your routine, in just 10 to 25 minutes a day.
• Lets you train anywhere: With the Kaia Health app, you can do your exercises wherever you find room to put down your exercise mat and get moving!
• Helps you become your own wellness specialist: By learning new tools, information, and skills in the Kaia Health app, you can become your own wellness specialist. With the right information and the right training, you can upgrade your habits, stay positive, and keep motivated.
• Gives real-time feedback on your exercises: Kaia Health virtual physical therapy feature offers real-time feedback on how you’re performing the exercises. Kaia Health virtual physical therapy will let you know right away if you need to make any adjustments as you’re doing the exercises, so you can get the most out of them.

Kaia Coaches are certified health coaches who can support you in 1:1 sessions. These sessions are designed to help you create goals and a realistic plan to succeed with the Kaia Health app. Research indicates that guidance, goal setting, and having someone to support accountability all improve adherence to therapy. Have a question or need support? Your Kaia Coach is also available to you via the Coach Chat feature in the Kaia Health app throughout your journey.

The Kaia Health app is intended to help teach people how to self-manage their nonspecific pain. (This means pain that isn’t caused by a serious disease, and where the cause isn’t clear.) The Kaia Health app is also designed to help people learn tools developed to prevent previous pain from returning.

Targeted exercise training has been demonstrated to have a positive effect on the symptoms of chronic (lasting longer than 3 months) nonspecific pain.

We will show you as part of the in-app onboarding process more detail under which circumstances you should not use the app. In addition, you can check the Terms and Conditions for more information.

WARNING: The Kaia Health app cannot diagnose conditions or injuries and cannot safely exclude potentially dangerous causes for your pain. Do not use the Kaia Health app in lieu of medical consultation. Please consult your doctor if you have any questions related to your diagnosis or treatment.

If you have a cause requiring treatment, such as a herniated disc, inflammation or injury to the spine, changes in the shape of the spine, or other diseases, the Kaia Health app is not designed to address pain related to these causes. In these instances, consult your healthcare professional to identify other possible methods for self-management best suited to you or if you could still use Kaia despite your condition.

Do you have a question about your Kaia subscription, your access data, data protection, or do you have a technical concern? We are happy to help you at any time! Please contact us via the email addresses below:

support@kaiahealth.com

Please allow up to 1 business day for a response. We are happy to provide you with all the necessary information.

Yes, Kaia Health does have access to PHI and is therefore compliant with both HIPAA (in the US) and GDPR (in the EU). We understand that your health information is private and personal. We are dedicated to protecting any PHI we receive from you when you use our services. For more information, please see our Privacy Policy and HIPAA Notice.