Three-Week Rollout Powers Kaia Health’s Digital MSK Solution into 2021

Off-cycle, rapid rollout delivers digital MSK pain management app in as little as three weeks

5 min read
A smartphone shows the Kaia Health digital experience

For employee benefits leaders, 2020 has been a year like no other—and that includes dealing with COVID restrictions, remote-work uncertainties, and challenging return-to-work issues. However, with Kaia Health’s rapid rollout capabilities, your benefits team still has time to implement a digital health solution in 2021.

Tackling MSK pain with evidence-based digital therapeutics

Using the power of our healthcare partnerships, depth-of-industry experience, and track record of successful rollouts, Kaia Health is here to help. The Kaia Health Pain Management app for musculoskeletal conditions was recently implemented for a major employer in just three weeks.

In addition to efficient digital MSK implementation, the Kaia Health app is also evidence-based.

In the largest randomized controlled trial of its kind to date, the Kaia Health digital MSK solution was recently proven to outperform standard-of-care treatment across all medical outcomes, including pain, anxiety, depression, stress, body function, and well-being. The Kaia Health MSK app is evidence-based, fast, and easy to implement, and it is driving success with an increasing number of employers and health plans through the following capabilities:

1. Turnkey “Rapid Rollout” implementation

Because employers can add Kaia Health through their existing health plan arrangement—for example with Optum—rollout can be completed in a matter of weeks. Once the Kaia Health contract is signed, our dedicated account manager and onboarding team work directly with your medical carrier to determine member eligibility for the Kaia Health program. Because the product requires no hardware, Kaia can be deployed quickly.

2. Customized integration

The Kaia Health app integrates with employers’ existing ecosystem, whether they are fully-insured or self-insured. Our app can also integrate with current MSK care navigation or center-of-excellence programs and any existing health coaching resources.

3.  Engagement

Kaia Health creates customized engagement communications in collaboration with the plan administrator and benefits team to help drive member enrollment in the program. Our multi-channel outreach campaign includes emails, phone calls, posters, webinars, a web portal, home mailers, and more, with a Welcome Kit and dedicated health coach assigned to each employee. Furthermore, each employee works with the same health coach for the length of their Kaia journey.

4. Onboarding

During the Kaia Health onboarding process, our experienced team will work with each employee to screen for contraindications, conduct a self-assessment, complete medical questionnaires, and assign a personal coach to guide the employee throughout their virtual MSK therapy program. If needed, the employee is redirected to other healthcare resources or assistance programs.

"We love the fact that it was easy for our employees to start as they only needed their own phones. Kaia has been amazing to work with and helping us to make the program work for our population. In addition, our leadership is very impressed with the impact we have had on our employees in such a short time."

Director of Benefits

5. Security

Privacy and security are in our DNA. Kaia was born under the strict privacy regulations of the European Union and Germany and operates in compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) of 1996. We handle all information in compliance with applicable law, and our security team is constantly improving and innovating the latest in digital health security.

Kaia’s digital MSK solution can be implemented rapidly and off-cycle

The Kaia Health Pain Management app offers employers and their members a unique blend of the most advanced digital MSK therapy supported by live, human coaching. Delivered through the user’s personal device, the Kaia Health app is immediately accessible with no wait times, providing real-time, whole-body feedback, without straps or sensors. The Kaia’s Health app’s AI engine and patented computer vision technology develops exercises specific to the condition and progress of the employee or member throughout his or her MSK care journey. We just need a couple of weeks to “flip on” the switch.

When your benefits team is considering an MSK solution for 2021, make sure to check out Kaia Health and keep these key considerations in mind:

  • Rapid turnaround—launch is possible in as little as three weeks
  • Accessibility—delivered on the user’s personal device, easily scalable and immediately available
  • Delivery—Kaia Health provides real-time, whole-body feedback without tablets, straps or sensors
  • Evidence-based outcomes—supported by well-designed, randomized, controlled clinical trials using independent principal investigators
  • Integration—interoperable with your benefits ecosystem
  • Pricing—per-active-user-per-month pricing billed directly through employee health plans
  • ROI—a data-driven approach to activate the right population and provide a trustworthy ROI assessment.

Trusted, effective, digital MSK pain management

With more than 400,000 members treated to date and 50,000+ monthly users, Kaia Health and our team are ready to implement the right digital MSK solution for you and your population, as quickly as is necessary.

Advances in technology combined with the COVID-19 pandemic are driving rapid changes in healthcare delivery, including through virtual care and digital solutions. Meanwhile, robust DTx solutions supported by high-quality research are increasing engagement and leading to better health outcomes overall. Implementing an effective MSK pain-management solution with the best mix of engagement tools results in positive user experience, quality feedback, and improved clinical and economic outcomes. The multidisciplinary Kaia Health Pain Management app has demonstrated its ability to engage and empower patients with education, physiotherapy, and mindfulness while controlling healthcare benefit costs and claims.

Integrated, scalable, DTx solutions

Twice as effective as standard-of-care treatments, the Kaia Health Pain Management app is a best-in-class digital therapeutic at the forefront of today’s healthcare revolution. While continuing to build a solid foundation of clinical evidence, Kaia Health is expanding its offerings into additional chronic disease areas, including chronic obstructive pulmonary disease (COPD), and hip and knee pain (osteoarthritis).

To learn more about how your organization can partner with Kaia Health for a January 2021 rollout and minimize the impact of chronic musculoskeletal (MSK) pain on your population’s physical and mental health, schedule a brief intro call or demo with our team.

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